District and School Customer Success (Multiple Locations)

NYC | DC | Boston

This role requires you to work with school district leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail oriented. At the same time, you are able to command attention and deliver effective trainings in both online and in-person formats. If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit.

Key Responsibilities

  • Perform customer success functions and lead renewal efforts in districts and schools across the country
  • Work closely with district and school leaders to plan effective implementations
  • Deliver online webinar trainings and lead onsite professional development workshops
  • Analyze usage data and metrics and work with district partners to maximize user engagement
  • Up to 30% travel required

Required Skills & Experience

  • 2+ years instructional leadership or coaching experience
  • 5+ years teaching experience
  • Excellent interpersonal, communication, and persuasion skills
  • Top-notch organization and attention to detail
  • Entrepreneurial spirit

Desirable Skills & Experience

  • 1+ years school leadership experience
  • 1+ years sales or account management experience


Reach out to Purva Dandona at jobs@goalbookapp.com and provide a cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position ideally based in New York City, Washington, DC, or Boston.

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Perks of Working at Goalbook

  • Small team culture and true ownership of work. Your ideas matter
  • Full medical, dental, and vision coverage. Safe Harbor 401(k) matching and personal health stipends
  • A truly motivated, passionate, talented and fun team. We’re collectively interested in helping you grow in your career
  • Open vacation policy and flexible schedule
  • Sweet office in downtown San Mateo near Caltrain and loads of awesome restaurants and cafes
  • Weekly catered lunches and bottomless supply of snacks, drinks, and good times
  • H-1B / Green Card sponsorship available